The data we collect and why we collect it

We will not collect personal data from you unless you provided it voluntarily. So if you would rather not give us your telephone number, for example, please do not submit it. However, if you require a response to your query we will need some way of making contact. You need only supply one contact method if you wish, but the more details you provide the easier it is for us to respond.

On some of the forms you can ask to be added to our mailing and emailing lists. We need your express permission to add your details to these lists, otherwise we will simply use the data you supplied to make contact and follow up the specific enquiry you submitted.

By asking to be added to our mailing lists you will receive invitations to MovePlan events, useful reports and also marketing literature which we think will be of interest. We will never share these lists with third parties and you can opt out of receiving information from MovePlan whenever you wish. We include an ‘opt out’ function on all email marketing broadcasts that we send.


Tracking data

When you use we will track certain information how you use the site. This will include the pages you visit, the URL from which you just came, which URL you go to next, what browser you are using, and your IP address. This is simply used to help us improve the site, discover which pages are most popular, and identify which links on other sites are working well for us.



We do use cookies on If you would like to know more about cookies and how to control or delete them, you can learn more on We use Google Analytics to understand how our site is being used. This data helps us to improve the user experience on the site. You can read more about Google’s approach to data at:


Where the data goes

When you hit the send button on a form, your data is automatically saved on a secure server based in the UK. While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.


How to contact us

If you have any questions about this privacy statement, please contact our Data Control Team by email:


Reviewed on 8th February 2022